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Unable To Open Branch Batch After Closing (Doc ID 2802831.1)

Last updated on AUGUST 28, 2021

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

When attempting to open the branch aftre the EOD the following error occurs.

ERROR
-----------------------
Branch Batch is already Closed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Close the Branch batch
2. complete the EOD for the branch
3. after the EOD , Try to open the branch batch
4. system fail to open the branch batch

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the branch

Cause

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In this Document
Symptoms
Cause
Solution


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