My Oracle Support Banner

DE Upload Failing Due To Wrong Reference Into Dormancy Status From STTM_CUST_ACCOUNT Table (Doc ID 2803134.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
DE upload is failing due to wrong dormancy status in sttm_cust_account table.

EXPECTED BEHAVIOR
-----------------------
Dormancy status in table sttm_cust_account should get updated on manual status change

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Change the dormancy status through STDSTCHN
2. Check the STTM_CUST_ACCOUNT.AC_STAT_DORMANT value

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload DE batch.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.