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ERROR - 'System cannot process the request currently. Please try later.' Displayed on Product Mapping Review Screen for 'Conventional' Product Type (Doc ID 2803199.1)

Last updated on SEPTEMBER 02, 2021

Applies to:

Oracle Banking Digital Experience - Version to [Release 20]
Information in this document applies to any platform.


When attempting to submit the Product Mapping Review transaction on selecting the 'Retail-Term Deposits-Conventional' combination,
the following error occurs.

'System cannot process the request currently. Please try later.'

The issue can be reproduced at will with the following steps:
1. Login with admin user
2. Open toggle menu and navigate to Configuration > Product Mapping
3. Click on 'Search' by selecting User Type as 'Retail Users/Corporate Users', Product Module as 'Term Deposits' and Product Type as 'CONVENTIONAL'
4. Click on any of the listed 'Map Products' hyperlinks and then click on the 'Save' button
5. Observe the error on clicking the 'Submit' button


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