Virtual Keyboard Icon Option Is Not Available in the Login Screen, Change Password Screen, Forgot Password Screen and Reset Password Screen (Doc ID 2803224.1)

Last updated on SEPTEMBER 02, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The 'Virtual Keyboard' icon option is not displayed near the Username and Password fields of the following screens like on Login screen, Change Password screen, Forgot Password screen and Reset Password screen.

EXPECTED BEHAVIOR
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As per the OBDX 20.1 User Manual, the 'Virtual Keyboard' icon option should be displayed in all the transactions where Username and Password fields are present on the screen.


STEPS
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The issue can be reproduced at will with the following steps on Login transaction:
1. Open any of the following screens: Login screen, Change Password screen, Forgot Password screen or Reset Password screen
2. Observe the Virtual Keyboard icon is not displayed near the Username and Password fields

Cause

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