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Cheque Deposit-While Submitting The Transaction From The Sent Back Queue Getting Error As OBPay Fail (Doc ID 2803313.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

When submitting the cheque Deposit transaction from the 'Sent Back' queue the following error occurs.

ERROR
-----------------------
RM-TX-PM-01: OBPay Transaction Status Failure


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. do the cheque Deposit transaction from the 'Sent Back' queue
2. system failed with the Error RM-TX-PM-01: OBPay Transaction Status Failure


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do the cheque deposit transaction

Cause

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In this Document
Symptoms
Cause
Solution


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