User is unable to remove the hold on bank guarantee contract - LC-CUS-005
(Doc ID 2803544.1)
Last updated on AUGUST 31, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to remove the hold on bank guarantee contract
the following error occurs.
ERROR
-----------------------
LC-CUS-005 - The contract need to be authorized before unlocking.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract on hold
2. Ensure mismatch between main table and the summary tables.
3. Try to remove the hold for the contract.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot remove the hold and authorize the transaction.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |