Users Are Not Able To Reset The Debit Card PIN From The OBDx Application.
(Doc ID 2803612.1)
Last updated on AUGUST 31, 2021
Applies to:
Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Users are not able to reset the debit card PIN from the OBDx application.
EXPECTED BEHAVIOR
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The user must be able to reset the debit card PIN from the OBDx application.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to an application as a retail user.
2. Go to the account menu
3. Select current and saving tab
4. Select the debit card section.
5. Click on Manage Cards,
6. Click on Reset Pin
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are not able to reset the debit card PIN from the OBDx application.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |