User unable to devolve the bill contract - LC-DVOL-12
(Doc ID 2804527.1)
Last updated on SEPTEMBER 06, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to devolve the bill contract
the following error occurs.
ERROR
-----------------------
LC-DVOL-12 - TD redemption failed from FCR with error code '5455' and error description as 'Redemption amount is greater than the account balance '.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bill contract to be devolved.
2. Ensure mismatch in the lien linkage between term deposit and bill contract.
3. Try to devolve the bill contract.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot devolve the bill contract.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |