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Creation Of New Term Deposit Fails (Doc ID 2804800.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to create New Deposit,
the following error occurs.

ERROR
-----------------------
"System cannot process the request currently. Please try later."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login OBDX Application as Retail or Corporate User.
2. Go to Accounts >> Term Deposit >> New Deposit
3. Enter details >> Submit >> Confirm
4. Error appears as "System cannot process the request currently. Please try later."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

1. maker is not able to initiate new Term Deposit due to the Host Error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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