Creation Of New Term Deposit Fails
(Doc ID 2804800.1)
Last updated on OCTOBER 21, 2021
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
When attempting to create New Deposit,
the following error occurs.
ERROR
-----------------------
"System cannot process the request currently. Please try later."
STEPS
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The issue can be reproduced at will with the following steps:
1. Login OBDX Application as Retail or Corporate User.
2. Go to Accounts >> Term Deposit >> New Deposit
3. Enter details >> Submit >> Confirm
4. Error appears as "System cannot process the request currently. Please try later."
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1. maker is not able to initiate new Term Deposit due to the Host Error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |