Repeat Transfer Creation With Joint Account Holder Fails With Error "Standing Instruction to internal Account transfer failed" (Doc ID 2804919.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Repeat transfer creation with Joint Account holder gets failed and throwing an error "Standing Instruction to internal Account transfer failed" on screen
And throwing below error in logs.

ERROR
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Exception encountered while invoking the service com.ofss.digx.app.payment.service.instruction.transfer.SelfTransferInstruction while updating self transfer instruction
com.ofss.digx.infra.exceptions.Exception: Standing instruction to own account transfer failed.
at java.lang.Thread.getStackTrace(Thread.java:1559)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.buildException(ExceptionTransformer.java:454)
at com.ofss.digx.infra.exceptions.ExceptionTransformer.build(ExceptionTransformer.java:888)
at com.ofss.digx.extxface.obpm144.response.AbstractResponseHandler.analyseResponse(AbstractResponseHandler.java:45)
at com.ofss.digx.extxface.obpm144.impl.payment.PaymentAdapterResponseHandler.checkResponseSelfSIMaintenance(PaymentAdapterResponseHandler.java:1297)
at com.ofss.digx.extxface.obpm144.impl.payment.PaymentAdapter.processSelfStandingInstructionMaintenance(PaymentAdapter.java:763)
at com.ofss.digx.extxface.obpm144.impl.payment.PaymentAdapter.processSelfTransferInstruction(PaymentAdapter.java:640)
at com.ofss.digx.domain.payment.entity.instructions.transfer.repository.adapter.RemoteSelfTransferInstructionRepositoryAdapter.process(RemoteSelfTransferInstructionRepositoryAdapter.java:135)
at com.ofss.digx.domain.payment.entity.instructions.transfer.repository.SelfTransferInstructionRepository.process(SelfTransferInstructionRepository.java:135)
at com.ofss.digx.domain.payment.entity.instructions.transfer.SelfTransferInstruction.process(SelfTransferInstruction.java:102)
at com.ofss.digx.app.payment.service.instruction.transfer.SelfTransferInstruction.updateStatus(SelfTransferInstruction.java:484)
at com.ofss.digx.appx.payment.service.instructions.transfer.SelfTransferInstruction.updateStatus(SelfTransferInstruction.java:295)

STEPS
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The issue can be reproduced at will with the following steps:

1. Sign in with Retail OBDX user
2. Goto Repeat transfer creation screen
3. Select account where logged customer is Joint owner (secondary customer in account)
4. Submit Standing order request
5. System giving error saying "Standing Instruction failed"

Cause

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