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Downloaded PDF for Current & Saving Account Summary Report Displays # Symbols Instead of Actual Arabic Values (Doc ID 2805121.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Title and labels in the downloaded PDF for Current & Saving Account Summary report displays # symbols instead of actual values in Arabic.

EXPECTED BEHAVIOR
-----------------------
Title and labels in the downloaded PDF for Current & Saving Account Summary report for Arabic language should display actual values.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Accounts > Current and Savings > View Statements (Arabic navigation) after selecting language as Arabic while logging in.
2. Click on Download button and select PDF.
3. Verify the downloaded PDF for the title and labels which is displayed as ### instead of corresponding Arabic title and labels.

Cause

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In this Document
Symptoms
Cause
Solution
References


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