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Relationship Pricing scheme not applied if account closed for non account branch (Doc ID 2805427.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

We have customer that falls under a Relationship Pricing scheme and fulfills the conditions for the same.
when the account of the customer was closed from the branch other than the account branch, the charges were taken for closure.

It should not have taken charges since it should apply the RP scheme.

We found that in the dynamic package of the RP scheme, while fetching the account, there is a condition with global.current_branch.
Since the account was closed from 000 branch and not the account branch 121, the query failed and thus the RP scheme was not applied.


Cause

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In this Document
Symptoms
Cause
Solution


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