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Unable to purchase the bill contract - BC-EV0053 (Doc ID 2805567.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to purchase the bill contract
the following error occurs.

ERROR
-----------------------
BC-EV0053 - Processing of accounting entries for event 'BPUR' of BC reference xxx failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bill contract to be purchased.
2. Ensure linked limit line utilization is incorrectly updated.
3. Try to purchase the bill contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot purchase the bill contract and settle the proceedings.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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