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Unable to trigger an user defined event for a bill contract - CV-GENIS014 (Doc ID 2805931.1)

Last updated on SEPTEMBER 12, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to trigger an user defined event for a bill contract
the following error occurs.

ERROR
-----------------------
CV-GENIS014 - Account validation failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select an bill contract for trigger an user defined event.
2. Ensure mismatch in the settlement instruction.
3. Try to trigger an user defined event.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot trigger an user defined event for a bill contract and adjust the differences.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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