User is liquidate the bill contract - BC-EV0053
(Doc ID 2805933.1)
Last updated on SEPTEMBER 12, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to liquidate the bill contract
the following error occurs.
ERROR
-----------------------
BC-EV0053 - Processing of accounting entries for the event 'LIQD' of BC reference xxx failed.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bill contract to be liquidated.
2. Ensure mismatch in the sequence numbers.
3. Ensure liquidated and due amount is not correctly updated.
4. Try to liquidate the bill contract.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot liquidate the bill contract and settle the customer account.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |