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'Recent Activity' Widget in the User Dashboard Loads with an Error - 'System cannot process the request currently. Please try later.' (Doc ID 2805936.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 21.1.0.0.0 [Release 20 to 21]
Information in this document applies to any platform.

Symptoms

When attempting to login with the retail user, the 'Recent Activity' widget in the user dashboard was loading with the following error.

ERROR
-----------------------
'System cannot process the request currently. Please try later.'

and following exceptions in the OBDX logs.

Caused By: java.lang.IllegalArgumentException: Cannot format given Object as a Number
at com.ofss.digx.app.dda.assembler.DemandDepositFinancialStatementItemAssembler.formatCurrencyAmount(DemandDepositFinancialStatementItemAssembler.java:223)
at com.ofss.digx.app.dda.assembler.DemandDepositFinancialStatementItemAssembler.fromDomainObject(DemandDepositFinancialStatementItemAssembler.java:111)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the OBDX application
2. Login with the retail user
3. Observe the error on the user dashboard

Cause

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In this Document
Symptoms
Cause
Solution
References


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