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MM-CONT-001 : MM Duplicate External Reference (Doc ID 2806471.1)

Last updated on SEPTEMBER 14, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Implementation Support

MM_Duplicate External Reference error

When we are trying to Book MM contract for the CIF for which Track Limits is checked in STDCIF then in MMDTRONL if we dont input Line ID then validation comes which is OK. After attaching the Lien ID when we try to save the contract then validation is coming "Duplicate External Reference Number MM-CONT-001" and we are unable to save the MM contract. But the contract is getting authorized if we are checking the same from Summary screen.

ERROR
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 "Duplicate External Reference Number MM-CONT-001"



STEPS
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The issue can be reproduced at will with the following steps:
1. Take a CIF having Track limit enabled at STDCIF ,Create a MM contract without inputting the line details
2. On error, keep the line details and save
3. verify the message thrown and the contract status later

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, wrong information is shown to the user

Cause

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In this Document
Symptoms
Cause
Solution


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