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Error "Uncaught Typeerror: Cannot Read Property 'Displayvalue' Of Undefined" Observed When User Navigates To Loan Details After Doing Loan Repayment (Doc ID 2807143.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When navigating through Loan Details under Loans and Finances in the Accounts Menu - The account nickname bar is loading properly.
However post loan repayment, when user clicks on "Loan Details", the nickname bar does not load properly, only the loan details is seen.

EXPECTED BEHAVIOR
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The nickname bar should load properly whenever loan details is seen - either directly from the Menu or from the Loan Repayment Screen.

STEPS
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1. Log in to User having Loan accounts
2. Click on Loan and Finance Details in Loans and Finances
3. The account nickname bar in grey color is displayed properly
4. On selecting Repayment and completing repayment - option to Go to Dashboard or Loan Account Details is seen
5. On clicking “Go to Account Details” we are unable to fetch the account nickname bar properly.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the Nickname bar properly in Loan Details screen.

Changes

No changes done to the Product Hardware or Account causes this Issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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