OBBRN-Till Vault Position Total Cash Balances In EUR And GBP Not Matching Balance Amount
(Doc ID 2807790.1)
Last updated on SEPTEMBER 19, 2021
Applies to:
Oracle Banking Branch - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Implementation Support
OBBRN-Till Vault Position total cash balances in EUR and GBP not matching balance amount
In Till Vault Position Screen, total cash balances in EUR and GBP not matching sum of Opening Bal + Incoming - Outgoing.
Also there are duplicate data which is coming in screen.
Screenshot and logs are attached for your reference.
ERROR
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Balance Amount is not matching with the actual available amount.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate To Till Vault Position Screen and verify if total cash balances in EUR and GBP
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the correct balance amount
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |