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'obdx.app.timer' In Failed Status After Applying PS 21.1.0.0.4 || java.lang.NoSuchMethodError || TimerDetailsService.read (Doc ID 2807883.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
obdx.app.timer in failed status after applying ps 21.1.0.0.4
Corporate Admin Approver not able to see the submitted report generation since timer 'obdx.app.timer' is stuck in failed status.

EXPECTED BEHAVIOR
-----------------------
obdx.app.timer should run without error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply patchset 21.1.0.0.4
2. Login into OBDX with corporate Admin approver
2. Check status of submitted report generation

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Corporate Admin Approver not able to see the submitted report generation since timer 'obdx.app.timer' is stuck in failed status.

Changes

 Deployment script (weblogic_config2.py) was not correct , un-deploy command for obdx.app.timer.ear was missing. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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