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VAM Create Virtual Account,Close Virtual Account Bulk Upload Not Working (Doc ID 2808236.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Banking Digital Experience - Version to [Release 21]
Information in this document applies to any platform.


VAM Create Virtual Account,Close Virtual Account Bulk Upload not Working

Customer is trying to use bulk upload while VAM account creation and getting below error after uploading file in File

 Exception encountered while parsing template
com.ofss.fc.infra.exception.InfraException: Exception occurred in ReflectionHelper inside getClassInstance ClassNotFoundException for

The issue can be reproduced at will with the following steps:
1. Login as an VAM user in OBDX application
2. Go to Virtual Account Management>Create Virtual Account>Bulk File upload

The issue has the following business impact:
Due to this issue, users cannot create VAM accounts using Bulk File upload


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