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Chatbot is Not Enabled For Internet Channel in OBDX 19.2.0.0.0 (Doc ID 2808563.1)

Last updated on MAY 12, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Chatbot is not enabled for Internet Channel (desktop view)

EXPECTED BEHAVIOR
-----------------------
Chatbot should be enabled in Internet channel

STEPS
-----------------------
There are no specific steps. This is a functionality / feature that should be supported in Internet channel

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use chatbot in Internet Channel.

Cause

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In this Document
Symptoms
Cause
Solution
References


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