Chatbot is Not Enabled For Internet Channel in OBDX 19.2.0.0.0
(Doc ID 2808563.1)
Last updated on MAY 12, 2022
Applies to:
Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Chatbot is not enabled for Internet Channel (desktop view)
EXPECTED BEHAVIOR
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Chatbot should be enabled in Internet channel
STEPS
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There are no specific steps. This is a functionality / feature that should be supported in Internet channel
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use chatbot in Internet Channel.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |