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On Non Entering Of Mandatory Fields, Error "Critical Data Constraints Were Violated, And Process Could Not Be Completed" Is Displayed To Checker. (Doc ID 2808609.1)

Last updated on SEPTEMBER 23, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------------
At the time of creation of file identifier by maker, If mandatory fields are not entered then no error is shown to maker. But when checker approves same maintenance then generic error is shown as "Critical data constraints were violated, and process could not be completed"

EXPECTED BEHAVIOR
---------------------------------
At the time of creation of file identifier by maker, If mandatory fields are not entered then error should be shown to maker for non entered of mandatory fields. No error should be shown to checker for non-entering of mandatory fields.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login to OBDX with Admin maker and click on "File Identifier Maintenance"
2) Enter only "File Identifier" name and Select the template (in this case "Internal Payee") for the party id
3) Click on "Confirm".
4) Transaction is sent to admin Checker for Approval
5) When Checker approved the request system throws error as "Critical data constraints were violated, and process could not be completed"

BUSINESS IMPACT
---------------------------
The issue has the following business impact:
Due to this issue, user is not able to create file identifier template.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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