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[807]ECM- KYC Score - Interested Parties grid shows Records With Same Data (Doc ID 2808804.1)

Last updated on SEPTEMBER 26, 2021

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Reported version : ECM 8.0.7.0.0

Problem Description: When customer in the Interested Parties grid is connected to the customer of the case via 4 accounts(CUST_ACCT), then the data on grid shows same for all the records.

1. Login to ECM application
2. Open a KYC case and navigate to KYC risk score tab
3. Interested Parties grid shows the records with same data

Expected: There should be additional column added to distinguish the records.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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