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Error "No Record Found" On Click Of "Initiate Shipping Guarantee" Button (Doc ID 2808865.1)

Last updated on SEPTEMBER 22, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On click of "Initiate Shipping Guarantee" button, following error is observed.


ERROR
-----------------------
No record found.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Trade finance -> Shipping Guarantee Tab

2. Click on "Initiate Shipping Guarantee" button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to initiate Shipping Guarantee transaction

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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