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In Origination, User Not Able To Download The Loan Document (Doc ID 2809530.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Application form pdf is not available to the customers on Android Mobile app for originations

EXPECTED BEHAVIOR
-----------------------
The pdf file should be available to the users in Android mobile app as well as in case of other touchpoints

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch the OBDX application on Android device
2. navigate to Home Loan application
3. Fill the application form, download the application form

Cause

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In this Document
Symptoms
Cause
Solution
References


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