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DENM screen hangs and unable to do cash deposit in screen 1401 or cash withdrawal transaction in 1001 screen (Doc ID 2809907.1)

Last updated on OCTOBER 04, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
DENM - denomination screen hangs

EXPECTED BEHAVIOR
-----------------------
DENM - denomination screen should not hang

STEPS
-----------------------
1. Visit screen 1401 Cash Withdrawal or 1001 Cash deposit screen.
2. Launch DENM screen
3. Check the screen hangs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with RT/branch transactions cash deposit/withdrawal and gets delayed.


Changes

To maintain Post EOPD batch WBPRGEOD, to enable RT and till transactions archival during EOD run. This will expedite the branch logger flush process and DENM screen gets launched quickly.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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