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Risk Assessment Breakdown Details Not Showing Up In KYC Risk Score Tab In ECM 807 (Doc ID 2809912.1)

Last updated on MAY 12, 2023

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Reported Release: 8.0.7.0.0

Problem Description: Risk Assessment details not showing up in 'KYC Risk Score' tab in ECM 8071v

Steps to reproduce:

1. Login to ECM
2. Select a KYC case and navigate to 'KYC Risk Score' tab
3. Select event in 'KYC Event Details' grid
4. UI does not show any risk details (ex:RB, MB)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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