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Nickname Not Displaying On Quick Snapshot Screen For CASA Account (Doc ID 2810003.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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On Quick Snapshot, the nickname given to the account by the account holder is not displayed in account nickname field.

EXPECTED BEHAVIOR
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On Quick Snapshot, the nickname given to the account by the account holder should be displayed in account nickname field.

STEPS
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The issue can be reproduced at will with the following steps:
1) Select the retail user for login
2) Click on Quick Snapshot>>Enable Quick Snapshot
3) Enter the credentials for login
4) Click on login>>current and savings account page will be displayed.


Cause

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In this Document
Symptoms
Cause
Solution
References


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