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Alert Message Received with OTP for Approving Payment by Checker User Does Not Show Account and Currency Details (Doc ID 2810425.1)

Last updated on SEPTEMBER 30, 2021

Applies to:

Oracle Banking Digital Experience - Version to [Release 21]
Information in this document applies to any platform.


When initiating payment from maker, proper alert message is received on email and SMS, but the Alert message for checker user, after approval, does not show account and currency details.

The alert message after getting the payment approved by the checker user should contain account and currency details as coming with maker payment initiation.

The issue can be reproduced at will with the following steps:
1. Login as maker with 2FA enabled with OTP and initiate a payment.
2. Authenticate the payment with the OTP received for this transaction. The alert message is properly sent.
3. Login as checker to approve the above transaction.
4. The alert message received with OTP to authenticate this approval does not contain account and currency details.


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