Unable to crystalize the bill contract - EL-FCJ-001 and LD-UP0011
(Doc ID 2810932.1)
Last updated on OCTOBER 01, 2021
Applies to:
Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.8.0.0.0 version, Production Support-CET
When attempting to crystalize the bill contract
the following error occurs.
ERROR
-----------------------
EL-FCJ-001 - No data exists for facility
EL-FCJ-001 - Failed in processing during defaulting of values at facility
LD-UP0011 - Invalid credit line xxx
ST-SAVE-028 - Failed to process the request
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bill to be crystallized
2. Ensure mismatch in the credit line linked.
3. Try to crystallize the bill contract.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot crystallize the bill contract and create a loan contract.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |