Inconsistency in Transaction Type between TD statement and downloaded PDF
(Doc ID 2811091.1)
Last updated on SEPTEMBER 30, 2021
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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Issue in inconsistency of transaction type
For Term Deposit ,User can successfully view statement & download PDF but the transaction type in PDF file is not accurate with the value displayed on search for same result.
EXPECTED BEHAVIOR
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Transaction type in PDF should be sync with transaction type in View Statement
STEPS
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The issue can be reproduced at will with the following steps:
1. Login via retail user
2. Select Term deposit account
3. View statement
4. Search for statement for which transaction exists
5. Check search results
6. Download in pdf format
7. Compare transaction type (View statement and PDF format )
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, transaction type is different in PDF format and View statement.
Changes
No changes done to product, account or hardware causes this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |