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Error "Unable to fetch service name. Please contact your bank administrator." Observed When Clicked on Check Host Availability In System Configuration (Doc ID 2811093.1)

Last updated on OCTOBER 01, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to click on check host availability while adding host configurations,
the following error occurs.

ERROR
-----------------------
Unable to fetch service name. Please contact your bank administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the Admin application
2. Navigate to System Configuration
3. Configure host

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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