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When Attaching The Photo From Camera In Mail Box It's Showing "unsupported file type" (Doc ID 2811827.1)

Last updated on OCTOBER 05, 2021

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 to 20.1.0.0.0 [Release 20]
Information in this document applies to any platform.

Symptoms

When attaching document and select camera option and take a photo,
the following error occurs.

ERROR
-----------------------
unsupported file type


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into the application.
2. Go into Mail menu.
3. Create new mail and do attachment functionality.

Cause

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In this Document
Symptoms
Cause
Solution
References


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