My Oracle Support Banner

The Screen Was Not Loaded After Apply The Themes For Retail User (Doc ID 2812846.1)

Last updated on OCTOBER 07, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The screen was not loaded after applying the themes on mobile.

EXPECTED BEHAVIOR
-----------------------
The application should work with themes after applying the themes.

STEPS
-----------------------
1.Login as a Retail user
2.Go to the Toggle menu
3.Click Account settings
4.Click on my preference
5.Click on themes
6.Click on themes design
7.Click on apply button.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.