Cancel Scheduled Payment E-receipt Does Not Contain Payment Details Remarks Which Is Entered During Creation of Scheduled Payment. (Doc ID 2813538.1)

Last updated on OCTOBER 13, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The downloaded Cancel Scheduled Payment e-Receipt does not contain Payment Details remarks which is entered during creation of Scheduled Payment.

EXPECTED BEHAVIOR
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Payment Details remarks should be present on the downloaded Cancel Scheduled Payment e-Receipt.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login to a corporate maker.
2. From the Toggle Menu navigate to Payments > Payments and Transfers > Transfer Money and create a SEPA payment with pay later option and fill all relevant details including the payment details field. Multiple lines of payment details can be entered if necessary.
3. Click on Pay and Confirm to send the Payment for Approval.
4. Login to approver user and approve this payment.
5. Login again from maker and Navigate to Payments > Inquiries > Upcoming Payments Inquiry.
6. Search for the above transaction and click on Delete and Confirm to send the cancel request for Approval.
7. Login from the approver and approve this transaction.
8. Download the e-receipt.
9. The Payment Details remarks are missing in the e-receipt.

Cause

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