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Unable to close the bank guarantee contract - EL-CUS-014 (Doc ID 2814258.1)

Last updated on OCTOBER 14, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to close the bank guarantee contract
the following error occurs.

ERROR
-----------------------
EL-CUS-014 - Template of the attached limit line has been closed
ST-SAVE-008 - Failed to modify the record.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract to be closed.
2. Ensure mismatch in the limit line linked details
3. Try to close the bank guarantee contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the bank guarantee contract and settle the customer account

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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