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Payment stuck as unprocessed due to tag 59F (Doc ID 2814308.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle Banking Payments - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.2.0.0.0 version,

ACTUAL BEHAVIOR
---------------
Payments in unprocessed gets processed after suppress action , might result in duplicate payments.


EXPECTED BEHAVIOR
-----------------------
If the payment is suppressed then it should not get picked up for processing.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch OBPM.
2. Check the incoming browser for unprocessed payments.
3. Pickup any message and suppress it.

BUSINESS IMPACT
-----------------------
After suppressing ,user will book a duplicate payment resulting in duplication since system is auto booking after suppress.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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