My Oracle Support Banner

Uploaded Bulk File Randomly Gets Stuck in Verified Stage With Error - 'Exception encountered in ApprovalProcessStepProcessor' (Doc ID 2816043.1)

Last updated on JUNE 15, 2023

Applies to:

Oracle Banking Digital Experience - Version 20.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upload file using File Upload functionality it gets stuck in Verified stage,
the following error occurs.

ERROR
-----------------------
Exception encountered in ApprovalProcessStepProcessor[[
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.rangeCheck(ArrayList.java:659)
at java.util.ArrayList.get(ArrayList.java:435)
at com.ofss.digx.framework.fileupload.processor.ApprovalProcessStepProcessor.processRequest(ApprovalProcessStepProcessor.java:117)


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Login via corporate maker. Navigate to File Upload > File Upload
2. Upload the File using template.
3. Check the status under File Upload > Uploaded Files Inquiry .


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.