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Back Button Is Not Working In Debit Card Screen And Few Other Screen. (Doc ID 2816767.1)

Last updated on OCTOBER 25, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 to 19.2.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Back button is not working in debit card screen

EXPECTED BEHAVIOR
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Debit card screen back button should work.

STEPS
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The issue can be reproduced at will with the following steps:
a. Login as retail user for which debit card has mapped.
b. Navigate to accounts tab.
c. Choose the account for which debit card has mapped.
d. click on debit card to view the card mapped for user.
e. Now Click on manage card.
f. Navigate to Reissue card, Upgrade card, block card, Request PIN screens.
g. Now click on back button(navigate back).
h. Back button does not navigate to previous screen and blank screen appears

Issue also observed in few other screen like favorites, manage payee, casa view statements, term deposit view statement


Cause

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In this Document
Symptoms
Cause
Solution
References


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