PC - Incoming Take GL Account When Account Is Marked As No Credit.
(Doc ID 2816835.1)
Last updated on NOVEMBER 01, 2021
Applies to:Oracle FLEXCUBE Universal Banking - Version 12.3 to 22.214.171.124.0
Information in this document applies to any platform.
On : 12.3 version, Production Support-SET
To know the exact behavior and error cause of system for issue - PC - Incoming take GL account when account is marked as No Credit.
Issue behavior explanation:
The problem with the file uploads for incoming PC contracts.
The accounts on the file are marked as No Debit/No Credit. When we perform a payment manually from Flexcube, the system generates an error as Credit not allowed for customer account! and not allow us to create the contract.
But when PC incoming using file upload for contracts, system generated the reference number is successfully, but the contract has not taken the account but a GL.
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