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OBRN - Customer Search Not Working (Doc ID 2817173.1)

Last updated on NOVEMBER 05, 2021

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
On the OBBRN dashboard when the user enters customer ID the system is not fetching the customer details

EXPECTED BEHAVIOR
-----------------------
On the OBBRN dashboard when the user enters customer ID the system should fetch the customer details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On the Dash board screen enter the customer ID
2. click on submit.

Cause

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In this Document
Symptoms
Cause
Solution


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