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Client Maintenance Screen Error for Clustered Environment (Doc ID 2817585.1)

Last updated on OCTOBER 29, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

When attempting to click on Client Maintenance
the following error occurs.

ERROR
-----------------------
System Cannot process , please try again later



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Toggle menu --> Client Maintenance

2. Click on Submit 

Changes

 Issue Happening in Clustered Environment & the values of OAUTH_HOST_IP and OAUTH_HOST_PORT in the table DIGX_FW_CONFIG_VAR_B is set as Specific Application Server and that Server is down 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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