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Unable to authorize the bank guarantee closure - ST-CUS-DP02 (Doc ID 2817815.1)

Last updated on NOVEMBER 02, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to authorize the bank guarantee closure
the following error occurs.

ERROR
-----------------------
ST-CUS-DP02 - Account Branch not allowed for the component $1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a bank guarantee contract to be closed.
2. Ensure mismatch in the settlement branch code.
3. Try to close the bank guarantee contract

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot close the bank guarantee contract.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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