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On Login Through Alternative Login With Face-id Image Is Not Loading In IOS (Doc ID 2818110.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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On login through alternative login, face-id image is not loading, while the biometric image is loading on the android.

EXPECTED BEHAVIOR
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On login through alternative login, face-id image should loading.

STEPS
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The issue can be reproduced at will with the following steps:
1.Open the app.
2. Login using the alternative login option.
3. A pop-up window will come showing the available biometric option of Face-id/touch-id.
4. On the pop-up window text of the biometric option is available but the image is not loading.

Cause

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In this Document
Symptoms
Cause
Solution
References


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