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Errors "System cannot process the request...." and "Critical data constraints were violated...." Observed for Compose Mail with Attachment Functionality (Doc ID 2818803.1)

Last updated on NOVEMBER 03, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to compose mail with an attachment,
following error occurs.

ERROR
-----------------------
1. System cannot process the request currently. Please try later.
2. Critical data constraints were violated, and process could not be completed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigate to Mailbox
3. Compose and send a mail with attachments

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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