My Oracle Support Banner

Errors "System cannot process the request...." and "Critical data constraints were violated...." Observed for Compose Mail with Attachment Functionality (Doc ID 2818803.1)

Last updated on APRIL 01, 2025

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When attempting to compose mail with an attachment,
following error occurs.

ERROR
-----------------------
1. System cannot process the request currently. Please try later.
2. Critical data constraints were violated, and process could not be completed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigate to Mailbox
3. Compose and send a mail with attachments

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.