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Unable To Create Mandate Rules For Transaction Groups (Doc ID 2819143.1)

Last updated on NOVEMBER 08, 2021

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

When attempting to create rule using the transaction group
the following error occurs.

ERROR
-----------------------
Invalid Amount


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Admin
2. Click on Mandates --> Manage Rules
3. Enter customer id and click search
4. Select customer Id and click Create
5. In Transaction Drop down select the transaction group instead of individual transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a rule using transaction group.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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