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LC:LCDGCLM -Screen Remains Masked On Click Of Close Button -SWIFT 2020||21 (Doc ID 2819152.1)

Last updated on NOVEMBER 14, 2021

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Closure of Claim Lodge (Claim Rejection) is not working.

EXPECTED BEHAVIOR
-----------------------
System should allow user to perform the Claim Rejection

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query lodged claim record on LCDGCLM screen
2. Click on close
3. Click ok for the Closure Override
4. Screen remains black/masked

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reject the claim.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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