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Overlapping Characters Observed When Admin User Tries to Print the Passwords From Print Password Functionality. (Doc ID 2820040.1)

Last updated on NOVEMBER 08, 2021

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When Admin User tries to Print password using Print password Functionality, the characters get overlapped on paper which
makes it difficult for the end users to interpret the same.

EXPECTED BEHAVIOR
-----------------------
Password characters should not overlap each other while printing password.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as an Admin User
2. Go to Print Password and try printing Password for any Retail User
3. Overlapping characters are seen on the printed password on paper.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot interpret the exact password.



Cause

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In this Document
Symptoms
Cause
Solution


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