My Oracle Support Banner

ICT Pain Payments Are Not Successfully Processed When The Value Of The CR Account Comes As IBAN (Doc ID 2820974.1)

Last updated on NOVEMBER 12, 2021

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.8.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------

In case when user wants to process an ICT (Book Transfer) payment through pain.001 file and in the file IBAN comes to the creditor account, the system does not make a resolution to the creditor account and consequently does not create the payment.

In PBSOTONL/PBSOVIEW screen leaving transaction status Null in PMSBTTXN screen and the payment in limbo state.


EXPECTED BEHAVIOR
-----------------------
System must derive the account from the IBAN number and if exists to process the payments otherwise lead to the repair queue.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload pain.001 file and in the file let the IBAN as the creditor account
2. Check the Process Status in PMSBTTXN

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see ICT pain payments are not successfully processed when the value of the CR account comes as IBAN

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.